Terms of Service
Welcome to Charisma Perfumes! By accessing or using our website, services, or purchasing our products, you agree to comply with these Terms of Service. Please read them carefully, as they govern your relationship with Charisma Perfumes and outline your rights and responsibilities.
1. General Terms
- Abide by these terms.
- Use our services and products for lawful purposes only.
- Refrain from engaging in any fraudulent or harmful activities.
2. Eligibility
You must be at least 18 years old or have parental/guardian consent to use our services. By agreeing to these terms, you confirm that the information you provide is accurate and complete.
3. Products and Pricing
- Product Descriptions: We strive to provide accurate descriptions of our products. However, we do not guarantee that all descriptions, images, or pricing are error-free.
- Pricing: Prices are subject to change without notice. Charisma Perfumes reserves the right to modify or discontinue any product at any time.
- Availability: Some products may be limited in quantity. We cannot guarantee stock availability for all items.
4. Orders and Payments
- Order Acceptance: Orders are subject to acceptance. Charisma Perfumes reserves the right to cancel or refuse any order for any reason.
- Payment Methods: We accept various payment methods, including credit cards, debit cards, and online payment gateways.
- Currency: All transactions are processed in AED (United Arab Emirates Dirham) unless otherwise stated.
5. Shipping and Delivery
- Shipping: Costs and delivery times vary depending on your location and selected shipping method.
- Delivery: We aim to deliver orders promptly, but delays may occur due to customs or shipping carrier issues.
- International Shipping: Customers are responsible for any customs duties, taxes, or import fees applicable in their country.
6. Returns and Refunds
- Eligibility: Returns are accepted for defective or damaged items within 14 days of receipt. Items must be unused and in original packaging.
- Refunds: Approved refunds will be processed to the original payment method. Shipping fees are non-refundable unless the return is due to our error.
- Exchanges: May be allowed based on stock availability.
7. Intellectual Property
All content on the Charisma Perfumes website, including text, images, logos, and product designs, is the intellectual property of Charisma Perfumes. Unauthorized use, reproduction, or distribution is strictly prohibited.
8. User Conduct
- Posting false, misleading, or defamatory content.
- Harming the website or attempting to breach its security.
- Engaging in activities that disrupt the operation of our services.
9. Limitation of Liability
Charisma Perfumes is not liable for:
- Indirect, incidental, or consequential damages from using our products or services.
- Delays, errors, or interruptions caused by factors beyond our control.
- Losses from unauthorized access to your account.
10. Privacy Policy
Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
11. Changes to Terms of Service
Charisma Perfumes may update these Terms of Service at any time. Changes will be posted on our website with the revised date. Continued use of our services signifies your acceptance of the updated terms.
12. Governing Law
These Terms of Service are governed by the laws of the United Arab Emirates. Any disputes will be resolved in UAE courts.
13. Contact Us
- Email: info@charismaperfumes.com
- Phone: +971-58 681 1220
- Address: Charisma Perfumes, UAE
Thank you for choosing Charisma Perfumes. Your trust means everything to us.