Chsrisma Perfumes Privacy Policy

Charisma Perfumes values your privacy and is committed to safeguarding your personal information. This privacy policy outlines how we collect, use, disclose, and protect your data when you interact with us through our website, stores, or any other communication channels.

1. Information We Collect

• Personal Information: Name, email address, phone number, shipping/billing address, and payment details.
• Non-Personal Information: Browser type, device details, IP address, and website usage data.
• Transaction Details: Purchase history, preferences, and feedback.

This data is collected through forms, cookies, and other tracking technologies when you interact with our website or customer service.

2. How We Use Your Information

• Process your orders and payments securely.
• Deliver products to your desired address.
• Send promotional offers, newsletters, and updates (if consented).
• Provide personalized shopping experiences based on your preferences.
• Enhance our website’s functionality and user experience.
• Respond to inquiries, complaints, or support requests.

3. Sharing Your Information

We respect your data and only share it under specific circumstances:

• Service Providers: Payment processors, shipping companies, and marketing platforms that help fulfill your orders.
• Legal Obligations: To comply with applicable laws, regulations, or legal proceedings.
• Consent: With your explicit permission for specific purposes.

We do not sell or rent your personal information to third parties for marketing purposes.

4. Protecting Your Information

Charisma Perfumes implements robust security measures to protect your data:

• Encryption: All payment and sensitive data are encrypted during transmission.
• Secure Servers: Data is stored on secure servers with restricted access.
• Periodic Reviews: Regular audits and updates to our security practices.

While we strive to protect your information, no method of online data transmission or storage is 100% secure.

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience:

• Essential Cookies: Necessary for website functionality, such as adding items to your cart.
• Performance Cookies: Analyze website usage to improve user experience.
• Marketing Cookies: Deliver targeted ads based on browsing behavior.

You can adjust cookie settings in your browser at any time, though some features may be limited without them.

6. Your Rights

You have the following rights regarding your data:

• Access: Request a copy of your personal information.
• Correction: Update or correct inaccurate information.
• Deletion: Request the removal of your personal data.
• Opt-Out: Unsubscribe from marketing communications.

To exercise these rights, contact us at info@charismaperfumes.com.

7. Retention of Information

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

8. Updates to the Privacy Policy

Charisma Perfumes may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the revised date.

9. Contact Us

If you have any questions or concerns about our privacy policy or data practices, please contact us:

• Email: info@charismaperfumes.com
• Phone: +971-58 681 1220
• Address: Charisma Perfumes, UAE

Your privacy is our priority. Thank you for trusting Charisma Perfumes.